Engaging
with care
and
responsibility
84,546
Total employees
(as on March 31, 2023 compared to 79,594 as of March 31, 2022)
579,916
Beneficiaries of CSR projects
79%
Customers have expressed that it has been a seamless transition following the merger
4,500
Suppliers
People
LTIMindtree is committed to creating a diverse, inclusive, and equitable workplace where all employees can thrive. The company has several initiatives in place to support this goal, including:
- A comprehensive Employee Value Proposition (EVP) that offers competitive compensation and benefits as well as opportunities for career growth and development.
- A strong focus on diversity and inclusion, with programs and initiatives in place to support women, underrepresented minorities, and people with disabilities.
- A commitment to creating a safe space where all employees feel respected, valued, and included.
- A strong focus on employee engagement, with regular surveys and feedback mechanisms in place to ensure that employees are happy and productive.
- Employee well-being and experience
- Diversity, equity, and inclusion
- Resource retention
- Resource fulfilment
At LTIMindtree, we offer a comprehensive Employee Value Proposition (EVP) that caters to the diverse needs of our employees. Our EVP is structured around four key pillars mentioned below, that help us attract, retain, and engage top talent in the industry.
Talent-growth opportunities
With a global presence in 20+ sectors, 100+ technologies, and 35 countries, we provide our employees with ample opportunities for career growth and development. Our career framework, ‘My Career My Growth’, ensures career progression and top talent development for all our employees.
People-centric culture
Our people-centric culture is driven by employee-friendly policies, differentiated connect programs, flexibility, and a performance- driven culture. We believe in empowering our employees to perform their best and create a positive impact on society.
Rich employee experience
We provide our employees with a rich and rewarding experience by offering recognition programs, leadership development programs, wellness-focused initiatives, diversity and inclusion practices, and digitized HR processes.
Compelling brand
As a top-tier positioned organization with strong financials, we are nimble as a startup and robust as an enterprise. Our solutions cater to the greater good of society, making our brand compelling and inspiring for our employees.
By prioritizing these pillars, we aim to provide a holistic and fulfilling experience for our employees, resulting in a highly engaged and productive workforce that drives the growth and success of our organization.
LTIMindtree has achieved significant hiring success, with 28,905 lateral employees joining globally in the past year. The company has emphasized diversity and inclusion, hiring women for 30% of positions and implementing state-of-the-art technology and a Buddy Referral program to enhance the hiring process.
The Company’s Campus Hiring program has been successful, with 5,196 candidates hired from universities worldwide through engagement events, benefiting 67,000+ students and 500+ faculty members. The Leadership Hiring team focuses on creating a talent pool of relevant professionals, improving diversity and inclusion, and creating a bond of trust and transparency with the talent.
5,196
Candidates hired from universities worldwide through engagement events
The GEMS program assesses the leadership needs of the company and selects qualified, diverse leaders to create a healthy talent pipeline. The Onboarding program provides new hires with a 30-day incubation period that covers all essentials and critical people programs, nurturing all lateral new joiners across India. These initiatives lead to a memorable experience, resulting in high employee engagement.
People strategy for the merger of LTIMindtree
LTIMindtree's merger initiative was an impressively thorough and successful process that focused on harmonizing HR processes, systems, and policies to create a unified and connected organization. The HR integration journey was that of developing a common culture and value system that incorporates the best practices from both entities. This allowed for a shared objective, a consistent way of working, and a cohesive organizational perception.
The key guiding principle that drove policy harmonization was the employee interest. The HR team took advantage of this opportunity to introduce industry-leading practices, synchronizing policies across 35 countries while ensuring compliance with local by-laws and other considerations. Over 200 programs, processes, and systems were streamlined, ensuring comprehensive coverage for all employees without disrupting their day-to-day functioning. Furthermore, a well- established change management governance ensured that all changes were effectively communicated and implemented in a multi-pronged approach, keeping employees engaged and informed throughout the process. As a result, LTIMindtree has successfully positioned itself for a new and optimistic beginning and is poised for continued success in the future.
We are committed to promoting diversity, equity, and inclusion in our workforce, and have implemented various initiatives and programs to achieve this goal. LTIMindtree values diversity in talent and aims to create an inclusive environment where everyone feels a sense of belonging.
69:31
Male to female ratio
LTIMindtree's diversity, equity, and inclusion charter focuses on Ethnicity/Nationality, Persons with Disability, Gender (Women), LGBTQ+ Inclusion, and Veterans. We believe that diverse and inclusive teams enhance productivity, problem-solving abilities, innovation, financial performance, resilience, and employee engagement.
To create a culture of inclusion, LTIMindtree emphasizes creating a psychologically safe space where respect, belongingness, empowerment, and progress are promoted for all. The Company's DEI brand identifier 'In Harmony' emphasizes the importance of creating an environment where individuals from different backgrounds can come together to redefine possibilities.
LTIMindtree has implemented several initiatives to foster Diversity, Equity, and Inclusion (DEI) in the workplace.
- All new joiners, whether campus or lateral, undergo DEI training to understand the organization's commitment and initiatives towards fostering DEI at the workplace.
- We have policies and benefits that are inclusive and reviewed periodically to keep up with changes. For instance, the policy language is gender-neutral, and insurance policies are LGBTQ+ friendly and cover partners, including transgender health requirements. Additionally, we offer reasonable accommodation for persons with disabilities and has a return ship program for people who have taken a career break.
- We have a focused diversity hiring strategy, partnering with organizations that specialize in diversity hiring, participating in job fairs, and investing in virtual events and job fairs for hiring diverse candidates into various roles. We have also revised job descriptions to use gender-neutral language and offer incentives and recognitions for recruiters who bring in diversity candidates.
- We consciously evaluate our suppliers specifically tracking MSME and women-owned business spends.
LTIMindtree's facilities at the workplace are designed to encourage and support diversity, with gender-neutral toilet facilities as required by the Transgender Act, ramps for all building facilities, creche facilities, lactation rooms, and Baby's Day Out. In addition, we have implemented several learning and sensitization modules on DEI to dispel myths, assumptions, and prejudices in the workplace. These modules cover areas such as unconscious bias, women's programs, LGBTQ+ sensitization, and disability sensitization.
LTIMindtree has implemented specific DEI programs to promote DEI. These programs include:
Women tech-trailblazer program
This program is designed for entry to mid-level career women, combining technical expertise with life-skills coaching. Conducted six batches in the past year, covering over 200 women, and received positive feedback.
Initiatives for unconscious bias
E-learning modules, multiple workshops, and awareness campaigns on unconscious bias were conducted, with this module being an essential element of the Manager Development Program for first-time managers. Fireside chats, panel discussions, and speaker sessions were also held, with over 45 sessions conducted in the past year.
Initiatives for women in data and analytics
We received over 100 thought papers, built several case studies, and strengthened its technical leadership for women in data and analytics through thought papers, competitions, and technology leadership programs.
Inclusive management training program
An inclusive management training program was conducted for managers of the Insurance Practice in the Americas.
Inclusive management training program
An inclusive management training program was conducted for managers of the Insurance Practice in the Americas.
To improve employee engagement, LTIMindtree took various initiatives in FY23. These initiatives included empowering women through Women’s Day programs, exclusive women connects, and programs to support new mothers and single mothers. Employee connects such as New Joiners Connect, HR Hour/Floor Walks, and Coffee Sessions with leaders were organized to improve employee satisfaction. Leadership touchpoints like CEO connects, BUHR Induction, and GEO HR Induction were also organized to provide employees with an opportunity to connect with the leadership team. The GEMS program was implemented to create a diverse talent pipeline. In addition, LTIMindtree Canada, Americas, and EMEA regions collaborated with universities and provided benefits to engage their employees. These initiatives not only improve employee satisfaction and productivity but also help in the growth and success of the organization.
LTIMindtree has received numerous awards for its initiatives and programs promoting diversity, equity, and inclusion in the workplace. These include:
by Economic Times
Special ESG Awards Category at the ESG World Summit & GRIT Awards 2022
by Analytics India Magazine
for Workplace LGBTQ+ Inclusion
in two categories – Top 20 in returnee programs for women and Top 5 in innovate L&D programs for women
First runner-up in the ‘Best Employer for Women’ category and the second runner-up in the ‘Best Employer for Policies on Diversity & Inclusion’ category among organizations with more than 5,000 employees
recognition as one of India’s Best WorkplacesTM for Women 2022
Corporate social responsibility
- Community development
- ESG
579,916
No. of beneficiaries assisted through CSR projects
86
Projects
66
NGO partners
The School Transformation project at Kodathi Higher Secondary Government School in Bengaluru successfully implemented a quality teaching and learning program for children from migrant families. As a result, there has been a notable improvement in attendance, increased participation in events, and a rise in overall enrolment from 375 to 409 students during the academic year.
409
Total enrolments
The Model of School Complexes project in B Matakere gram panchayat of Heggadadevankote Taluk, Mysuru District in Karnataka provided foundational, preparatory, middle, and secondary education to children from tribal communities. The program has enrolled 1,357 students from 23 schools and 18 Anganwadis, and 129 students in Grade 11 and 12 have received scholarships.
1,357
Students enrolled for the program
The Foundational Literacy Numeracy (FLN) & Prerana project in Karnataka, Telangana, and Maharashtra, aims to enable students to acquire essential literacy and numeracy skills. Under the guidance of Sikshana Foundation, the project achieved significant milestones, including rigorous FLN practice, bridging the gap in grade-level learning through age-appropriate activities, and aligning inputs with NIPUN Bharat guidelines. Additionally, the project has initiated peer-group learning activities in schools as part of the Prerana initiative to enhance the skills of the students.
87,500
Student beneficiaries
1,765
Schools
The Lab on a Bike project in Uttar Pradesh, Telangana, and Maharashtra aims to increase access to practical and hands-on science education for government school children, fostering curiosity, creativity, and leadership traits. Under the guidance of the Agastya International Foundation, the project achieved remarkable outcomes, including providing students with opportunities for hands-on science experiments in Physics, Chemistry, and Biology. Students have gained knowledge and self-confidence to build models and display their work in science fairs.
23,131
Student beneficiaries
132
Total schools
Multi-Dimensional Learning Space (MDLS) project, in partnership with the India Literacy Project (ILP), has successfully improved learning outcomes for 1,800 students and over 40 teachers in 13 schools located in the Thagaduru cluster of Nanjangud Taluk, Mysore District, Karnataka. The project has established smart classrooms, computer labs, libraries, and career- guidance programs, enhancing digital literacy and providing experiential-learning opportunities. Additionally, students have benefited from science kits, health and hygiene sessions, and teachers’ training, resulting in significant improvements in learning, skills, and knowledge.
1,800
Student beneficiaries
40+
Teachers
The School Infrastructure Renovation (SIR) project focuses on renovating essential facilities in four rural schools located in Karya, Chinnamballi, Konthayyanhundi, and Thagaduru in Nanjangud Taluk, Mysuru District, Karnataka. In collaboration with the National Agro Foundation (NAF), the project has achieved notable outcomes, which include installation of handwash stations in three schools, addressing roof leaks in one school, implementing compound fencing and a sanitary-napkin incinerator in one school, constructing new toilet complexes and improving water facilities in another school, and enhancing the aesthetic appeal through school wall painting in one school.
698
Children benefited
The Dream to Reality (D2R) project, has been instrumental in making the educational dreams of children from Somanahalli village in Dharmapuri District a reality. As a result of the project, 19 students from Somanahalli village have been awarded educational scholarships to pursue various undergraduate and postgraduate courses.
19
Students benefitted
The Literacy Enhancement project in Harohalli, Ramanagara District, Karnataka, in collaboration with the Spastics Society of Karnataka (SSK), aims to identify and support children with learning difficulties to improve their learning levels. The project has achieved significant outcomes, including an average progress rate of 27% and notable improvements across metrics such as reading, writing, comprehension, and number works.
251
Student beneficiaries
12
Schools
The Integrated Development Program for Children with Disabilities implemented by The Spastics Society of Tamil Nadu (SPASTN) in Old Washermanpet, Chennai, has successfully provided special education and physiotherapy interventions and speech and communication training to students with disabilities. The project has enabled children to attain both functioning outcomes and wellbeing of health.
72
Students benefitted
The Digital Literacy program has made a significant impact across multiple states in India. Collaborating with various organizations such as eVidyaloka Trust, Sewa International Akshar Bharati, Indian Institute of Education Vigyan Ashram, and more, the program has supported 1,70,340 students in digital and STEM learning. It has also upskilled 1,914 teachers to effectively utilize digital-teaching methods. 1,880 PwD children participated in special quiz and 1,000 students in grade 10 and 12 received scholarships for continuing their education.
186,313
Student beneficiaries
941
Schools
The project in B Matakere focuses on providing a skill-based training program and nurturing leadership skills among rural tribal youth. In collaboration with Swami Vivekananda Youth Movement, the project has achieved significant outcomes, including the graduation of 19 women from the fashion designing course, the graduation of 8 women from the beautician course, and the graduation of 62 dairy farmers from the dairy farming course.
114
Youth and farmers trained
456
People benefitted
The certificate program in IT, implemented in Dharwad, Karnataka, and Hyderabad, Telangana, in partnership with Edunet Foundation, aims to provide inclusive and sustainable IT skilling opportunities to students from marginalized and underserved communities. Two training centers have been established, and approximately 200 learners who are 10th grade pass out were inducted. The course content includes English language skills, foundational modules on computer literacy, specialization in full stack programming, and soft-skill sessions.
200
Student beneficiaries
The project offered in 20 centers across Tamil Nadu, Karnataka, and Telangana, in collaboration with AMBA–focuses on data-entry training for adults with moderate-to-severe intellectual disability with no capacity to go for formal education. The training equips them with valuable skills, enabling them to earn a meaningful livelihood and gain respect within their families and society.
400
Adults benefitted
The Yuva Jyoti project in Koratagere, Blalya, and Hakki Pikki colony in Tumkur district, Karnataka–in collaboration with Beem Rural Development Organization–focuses on empowering women and youths with skills for a dignified life and elevated status in society. The project has achieved success with tailoring and embroidery trainees becoming self-employed, and computer trainees securing jobs, including employment in "Grama One" centers in their villages.
2,050
Youth trained
8,200
Beneficiaries
The project in Odisha, in collaboration with Centurion University of Technology and Management, focuses on skill-development training for speech and hearing-impaired youths. The project aims to train them as Sewing Machine Operators and Textile Machine Operators for the apparel-manufacturing industry. The project has successfully trained 60 youths, providing them with sign-language training, basic computer literacy, and on-the-job training. Owing to this, 51 candidates are working in SP Apparels, GramTarang, Flipkart, and Reliance Smart.
60
Speech and hearing impaired youth trained
240
Beneficiaries
The JEET project in Hyderabad, Telangana, in collaboration with Sarthak Educational Trust, provides job-oriented training to PwDs in various fields. The project has successfully placed 93 candidates in MNCs, while ongoing placements are in progress. The training program includes both online and offline sessions, industry exposure visits, and weekly mentoring sessions to enhance the candidates' skills and confidence. The project utilizes the Rozgarsarathi portal, developed by Sarthak Foundation, to generate placement opportunities for PwD.
133
PwD trained
532
Beneficiaries
The Women Empowerment project, in collaboration with Sankalp Manav Vikas Sanstha, Nudge Foundation, and Tisser Artisans Trust, provides skill training and market linkage to marginalized women in various states of India. Through a graduation strategy in Jharkhand and Karnataka, 810 women living in ultra poverty have been empowered. The project aims to make women self-sufficient and equipped with entrepreneurial skills and knowledge. Across seven states of India, 5,021 women have been trained and upskilled in 10 different art forms and handicrafts.
6,129
Women and families involved
24,516
Beneficiaries
The youth empowerment project, in collaboration with HOPE Foundation, Tata STRIVE, FUEL, Head Held High Foundation, NavGurukul Foundation, Y4D Foundation, and Lok Bharti Education Society, provides skill training to economically disadvantaged youth in multiple states of India. The project has trained 2,129 youth on IT/ITES future skills, including core Java, AI, and data analytics. Additionally, 247 youth who have not completed 10th grade have received job skills, soft skills, and financial literacy training. The project has also trained 610 youth on desktop publishing (DTP), help desk, technical-support executive, and data-entry operator skills, as well as 300 youth on skills related to PCB Operator and Assembly Line Assistant training.
3,286
Youth and families involved
13,144
Beneficiaries
The integrated watershed community development program (IWCDP), implemented by the National Agro Foundation (NAF), focuses on community empowerment in five villages in Nanjangud Taluk, Mysore District, Karnataka. Achievements include the rejuvenation of four water bodies, the construction of six check dams, the cleaning of five channels, the creation of 35,179 kiloliters of water potential, and the increased sub-surface water levels. The program has also helped farmers increase their agricultural productivity and minimize rural-distress migration to cities.
5,660
Farmers benefitted
The water-conservation project, implemented by Dilasa Janvikas Pratishthan and Deshpande Foundation, focuses on constructing farm ponds, percolation ponds, and check dams in drought-hit regions of Maharashtra, Telangana, and Karnataka. The project milestones include the construction of 481 farm ponds in drought-hit regions and six check dams in Maharashtra, with a total capacity of approximately 32 crore litres.
62,937
Farmers and community members benefitted
LTIMindtree’s My Tree project, implemented by SankalpTaru Foundation, aims to plant trees for a sustainable transformation of the environmental ecosystem. Through the project, 29,951 saplings were planted and will be maintained for three years, 1 lakh saplings were planted to commemorate the merger announcement, aiming for increased green cover and CO2 neutralization.
129,951
Saplings planted
The tree plantation/biodiversity/mangroves/eco-chulhas project, implemented by various organizations, benefitted 21,194 farmers and families. Through the project, 22 lakh trees were planted and maintained since 2017-18, distributed 2,750 eco-chulhas, saved 1,100 acres of forest, and protected 500 acres of mangroves.
1,449,590
Saplings planted
The Energy Sufficiency project, implemented by Swami Vivekananda Youth Movement, installed rooftop solar for 75 households and 16 streetlights, providing sustainable energy for lighting in tribal hamlets. They also distributed 75 fuel-efficient boilers for water heating, reducing wood consumption and smoke generation.
300
People benefitted
The Care2 Cure project in Bengaluru, Karnataka, provides free bone marrow transplants to the below-poverty line and low-income thalassemia patients, resulting in a permanent cure for 19 patients.
19
Patients benefitted
The Healing Tiny Hearts project, implemented across India in association with the Rotary Club of Madras East Trust and Apollo Children's Hospital, provides access to pediatric cardiac surgeries for children from economically weaker sections. The project successfully corrected congenital heart defects, enabling children to lead healthy and normal lives.
365
Children benefitted
LTIMindtree, in partnership with the Rotary Club of Madras East Trust and Aravind Eye Hospital, conducted free cataract surgeries in Tamil Nadu and Puducherry. Through 71 rural screening camps in Phase-1, they successfully restored eyesight for 5,017 individuals. In Phase-2, eyesight of 1,982 people was successfully restored.
6,999
Patients benefitted
LTIMindtree, in collaboration with HelpAge India, operates Mobile Health Units in Noida (NCR) and Choutuppal and Toopran (Telangana) to provide primary healthcare services to marginalized elderly and rural communities. The project has provided 37,800 treatments to 4,631 patients, conducted 850 lab tests, organized awareness camps on dental health, eyecare and diabetes, and performed home visits for patients with mobility issues.
4,631
People benefitted
LTIMindtree, in partnership with Goonj, provides awareness and training on safe menstrual health and hygiene to tribal girls and women in West Bengal and Odisha. The project has trained women, distributed hygiene kits, built bathrooms, conducted awareness sessions, and implemented kitchen gardens for nutritional needs.
8,159
Women benefitted
The Clubfoot Treatment for Children project, in collaboration with Cure International India Trust, offers affordable and accessible non-surgical treatment for clubfoot deformities. Children underwent the Ponseti Method of treatment, received free foot abduction braces, and benefited from counselling sessions for parents and family members.
1,325
Children benefitted
LTIMindtree, in partnership with Bangalore Medical Services Trust, provides free blood tests and transfusions to thalassemia patients in Bangalore. This support improves their quality of life and eliminates the need for replacement donors, and helps the patient’s family to utilize their savings towards other medications.
28
Patient benefitted
In collaboration with The Spastics Society of Tamil Nadu (SPASTN), we provide community-based rehabilitation (CBR) services to economically weaker section (EWS) families with disabled children in the Tiruvallur district. The project includes education, assessments, livelihood training, and infrastructure improvements. Children received home-based education, assessment, evaluation, and school visits involving family and community participation.
319
Children with disabilities benefitted
LTIMindtree, in collaboration with Swami Vivekananda Youth Movement, provides preventive healthcare services in B Matakere gram panchayat, focusing on TB and anaemia prevention among rural and tribal communities. The project includes screening, diagnosis, treatment, and support group meetings.
2,101
Patients benefitted
LTIMindtree, in partnership with CBM India, aims to develop citizen-friendly amenities and an inclusive park in New Town, Kolkata. The project includes the installation of benches and water ATMs, with the construction of the park currently underway.
6
Water ATMs
10
Benches
The NCPEDP-LTIMindtree Helen Keller Awards recognize individuals and organizations promoting equal employment opportunities for people with disabilities. The 2022 awards honored 18 awardees, including individuals and organizations, for their exemplary work in this field.
18
Awardees
The Life Cycle Approach (LCA) project in Chitradurga, Karnataka, focuses on rehabilitating people with disabilities (PwDs) by providing various key services through a life-cycle approach. The project has achieved significant milestones in early intervention, mobility aids, therapy, inclusive education, employment training, and accessing social-security schemes. Active community volunteers and federations have also played a crucial role in advocating for the rights and benefits of PwDs in the region.
1,770
People benefitted
This project focuses on supporting Indian para-athletes in their training and preparation for the Paris 2024 Paralympics. The project has achieved remarkable success, with para-athletes winning gold medals in various international competitions, including the Para-Shooting World Cup, Thailand Para-Badminton International, Para-Badminton World Championships, and Mexico Para-Athletics. The project aims to continue its support for para-athletes in their pursuit of gold medals at the Paralympics.
10
Para-athletes supported
This project aims to build and commission a play area for children with disabilities in Bal Bhavan, Cubbon Park, Bangalore, Karnataka. The Honorable Governor of Karnataka inaugurated the park, and children from various institutions are now able to utilize the inclusive play area. The project also ensures regular maintenance and the proper upkeep of the park.
LTIMindtree supports incubation centers in Tamil Nadu, Telangana, and Maharashtra in partnership with universities and academia. The project aims to provide support to startups and academic researchers and create a platform for students to develop innovative technological solutions. The project has achieved partnerships with six academic institutions, supporting eight research projects and four start-ups. The research projects cover subjects such as rural 5G, quantum computing, accessible switches for persons with disabilities, student satellites, natural language processing, and more. The project also includes the establishment of an ESG lab and support for start-ups working on social and environmental solutions. Additionally, research on the metaverse is being conducted in collaboration with ISB Hyderabad.
8
Research Projects
4
Start-ups
LTIMindtree supports relief and rehabilitation efforts in Karnataka, Tamil Nadu, Andhra Pradesh, Odisha, Assam, and Telangana during natural calamities. The project is carried out in partnership with Goonj and has achieved significant milestones. These include supporting 5,357 households with family relief kits, channelizing over 60 tonne of urban surplus from LTIMindtree employees towards disaster relief, providing food to over 3,500 individuals through community kitchens, and supporting 3,978 households with comprehensive family kits for the 'Cloth For Work' rural development project. These efforts aim to provide immediate support and assistance to communities affected by natural disasters.
50,175
Beneficiaries
Customer satisfaction
To ensure elevated satisfaction levels, our strategy encompasses various areas, including engaging with our people, striving for operational excellence, delivering superior performance, and implementing standards and systems for achieving high productivity. Additionally, we maintain a rigorous governance system that continuously monitors our dynamic operations.
- Data privacy and risk management
- Cyber security
- Data privacy
- ESG
We conducted the customer survey post the integration of LTI and Mindtree. The criteria of satisfaction, loyalty, advocacy, and business value displayed high outcomes, denoting relationships have become stronger and deeper–thanks to our initiatives across people management and operational and delivery excellence. The majority of the customers see the transition as seamless. As concerns around harmonization and service blips get addressed, customers expect continuity of teams and want to know more about the potential benefits they can realize. Customers expect the triad–digital capabilities, domain expertise and larger program management from the larger combined entity. Strategic advisory and innovation to drive efficiency is a big ask for customers–this has an impact on overall value perception.
*Measured on a scale of 1-7
Supplier sustainability
Our supplier base consists of 4,500 suppliers across our locations, subject to our local sourcing norm and our Code of Conduct and human rights philosophy.
We strongly believe in:
- Driving sustainability and the diversity agenda forward
- Encouraging green practices
- Emphasizing codes and compliance
- Progressing on supplier engagement and assessment
- Supply-chain sustainability
- Resource retention
- ESG
Green procurement
This is a set of initiatives that reflect our commitment and drive our Green agenda. We are in the process of creating the framework for this initiative and will continue to develop it in the following year.
Supplier code of conduct
Our Code of Conduct mandates no child labor, no forced or compulsory labor, and no human rights violations. We have harmonized the agreements of the merged entity, and POs cover all terms and conditions extensively related to child labor and labor law, leaving no room for compliance issues.
Supplier engagement
We have regularly engaged with our suppliers during the announcement of the merger and post it, during the year-ending period. Through this activity, we review market challenges and assess how to mitigate risks related to supply chain issues.
Go Green: Digitalization of processes
Supplier360: Our supplier portal launched in FY20, further evolved during the year, bringing complete supplier visibility into view in real-time. Therefore we have enhanced the supplier base in this environment post-merger. This is part of our digital Initiatives, and we are receiving good responses. Globally, PO-invoice transactions are now virtual under this portal, which has been an important part of our ‘GoGreen’ concept.
As part of our responsible procurement principle, we accord high importance to the reduction of waste, recycling, hardware reuse, and takeback and disposal of hazardous waste on a continuous basis. With a series of small but significant steps, such as increasing laptop OEM warranty in the last year, we increased asset utilization and achieved savings.
Outsourcing of business processes, to varying degrees, involves the physical and logical storage of personally identifiable information (PII), creating significant enterprise risk. A host of data-rich services are now delivered by vendors and sub-contractors with virtual and physical access to everything related to the employee’s and customer’s personal information. As part of our inclusive and sustainable long-term approach, we have enabled PII nondisclosure through a data-protection agreement with our suppliers.