Client
A leading manufacturer of high-performance blenders for consumers as well as the restaurant and hospitality industry.
Business Challenge
The client was losing its market leadership in North America. It was facing several issues such as an outdated and manual supply chain infrastructure and an overwhelmed customer support staff. The company wanted to tap new consumer market segments, attract new customers, and streamline its internal operations to meet the expected increase in demand.
LTI Solution
LTI partnered with the company in its digital transformation initiative with a business consulting-led engagement. Leveraging its Oracle powered Novigo Automation Framework Tools & Accelerators, LTI identified various processes in supply chain management, finance and accounting, human resources and operations that could be scaled through automation.
Business Benefits
Facilitated by LTI, the blender maker underwent digital transformation across several core business processes and changed the way it operates. Through this digital transformation, the company was able to:
- Increase operational excellence in shipping, triple its throughput to 54 boxes per hour
- Lower operational cost by a minimum of 60 labor-hours saved every month
- Improve customer satisfaction by 1.5x and achieve more than $900,000 in annual savings
