Remote Monitoring Powered Field Operations & Mobility Solutions
Client
The client is a largest US-based NGL major with over 18,000 locations, 100,000+ assets and over
2000 workers
Business Challenges
- Connectivity and Data Accuracy: Stringent network conditions on field do not permit large
data downloads when engineers are on call for long durations. Retrieval of data and its
accuracy can lead to problems such as multiple work order creation - Efficiency of Field Staff: Conflict scenarios in syncing data can lead to work orders being
missed or re-assigned and can lead to value lost in terms of re-work - Access to Enterprise: Availability of support documentation and checklists also limits the
number of assignments an engineer can complete in a given time - Work Monitoring and Allocation: At a supervisory level, it’s also necessary to be able to
view the status of open work orders in real-time and push new orders to engineers who are
already on the field
Solution Highlights
- A cost-effective solution leveraging open standards and allowing device access flexibility to
the end user on smartphones via a simplified app with an intuitive UI - The solution allowed for delta data syncs once the master sync is completed enabling
multiple updates with lower data utilization - An integrated system for managing work orders in the field with the ability to function offline
to create and self-assign work orders - Detailed analytics to monitor efficiency of the maintenance operation
20%
60%
