ServiceNow
Enabling customers journey into digital transformation for IT and Enterprise through the workflow capabilities of ServiceNow’s platform
Today’s customers and employees alike demand a more mobile, integrated, and interactive experience, putting organizations under pressure to deliver exceptional user experiences at the speed of business while maintaining profitability.
LTIMindtree’s Managed IT Services solution designed in partnership with ServiceNow – the world’s most innovative cloud solutions provider – helps organizations get the speed and quality of IT services required to be on top of changing business needs at a cost that doesn’t hurt the bottom line.
Reach us
Our Services
Advisory & Consulting
Process and platform advisory to deliver seamless and efficient IT, Employee and Customer service leveraging ServiceNow platform capabilities
- Business case justification and Roadmap definition
- Maximize ROI
- Product fitment
- Processes Optimization
Implementation & Transformation
Implementation of ServiceNow workflows for IT Operations/Services, Customer Services, Employee Services and Business Process Services
- Greenfield implementation
- Platform and instance consolidation supporting M&A
- Integration connectors development
- Process automation
Managed Services Platform
End to End outcome-based management of ServiceNow platform operations, version upgrade and continuous enhancements powered by our unique managed service construct and continuous service improvement framework
- Dedicated platform support and services
- Shared /Multitenant platform onboarding and support
- License management and optimization
- API Management (Upgrades, Revision Control and Release management)
- ServiceNow Health check analysis
Migration
Deliver tangible ROI by migrating from legacy/on-prem/third-party products onto ServiceNow using our accelerated risk free and zero downtime framework
- Back to Box simplification
- OCM Strategy
- Transform and Modernization framework
- Process Redesign
- Legacy sunset
Support and Enhancements
Flexible support, delivery and pricing models, to drive service optimization and continuous improvement through proprietary frameworks, automation and insights
- Platform maintenance
- Upgrade and revision control
- Enhancements
- Platform health check and reporting
Our Services
Advisory & Consulting
Process and platform advisory to deliver seamless and efficient IT, Employee and Customer service leveraging ServiceNow platform capabilities
- Business case justification and Roadmap definition
- Maximize ROI
- Product fitment
- Processes Optimization
Implementation & Transformation
Implementation of ServiceNow workflows for IT Operations/Services, Customer Services, Employee Services and Business Process Services
- Greenfield implementation
- Platform and instance consolidation supporting M&A
- Integration connectors development
- Process automation
Managed Services Platform
End to End outcome-based management of ServiceNow platform operations, version upgrade and continuous enhancements powered by our unique managed service construct and continuous service improvement framework
- Dedicated platform support and services
- Shared /Multitenant platform onboarding and support
- License management and optimization
- API Management (Upgrades, Revision Control and Release management)
- ServiceNow Health check analysis
Migration
Deliver tangible ROI by migrating from legacy/on-prem/third-party products onto ServiceNow using our accelerated risk free and zero downtime framework
- Back to Box simplification
- OCM Strategy
- Transform and Modernization framework
- Process Redesign
- Legacy sunset
Support and Enhancements
Flexible support, delivery and pricing models, to drive service optimization and continuous improvement through proprietary frameworks, automation and insights
- Platform maintenance
- Upgrade and revision control
- Enhancements
- Platform health check and reporting
Our Services
Advisory & Consulting
Implementation & Transformation
Managed Services
Migration & Back to Box
User Experience Management
Testing & Training
Support
Our Solutions
Future of work
Elevated enterprise experience for employees by integrating workforce and workspace into a unified engagement layer through LTIMindtree PRISM
Future of IT
Futuristic Service Models for IT powered by AI, ML, NLU and other Smart capabilities to deliver Hyper Automation, Intelligent Operations, Integrated IT Processes and significantly reduced downtime.
Cognitive customer service
Transform Customer Service experience for B2B and B2C scenarios and deliver end to end visibility to customers by integrating customer service, field service and supplier workflows using pre-built solutions
Platform Solutions
Achieve technical excellence within ServiceNow and drive tech debt reduction, CMDB accuracy, enterprise visibility into the environment, Social KPI’s and Industry specific solutions with powerful digital workflows using LTIMindtree’s pre-built solutions
Awards & Recognition
Awards
2022
Americas Emerging Service Provider
About the Partner
ServiceNow allows employees to work the way they want to, not how software dictates they have to.
ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work. Behind every great experience is a great workflow.
A Case Study of Platform Doctor Implementation in US-based C...
A Case Study of ServiceNow Assessment and Fixes for a Large ...
Delivering Operational Excellence & Maximizing ROL for M&E M...
Built a Robust & Comprehensive IT Software Asset Management ...
Harmonizing Strategic Portfolio Management for a Leading Tra...
Transforming IT Ops and Enhancing Service Visibility for a L...
Turbocharging Employee Productivity with Unified Experiences...
ITSM Transformation and Modernization Journey for a Major U...
