Digital KYC Agent
KYC is the cornerstone of any new customer-vendor relationship and is often a cumbersome, manual and inefficient process. Our Digital KYC agent automates the entire personal loan business function, thus, accelerating customer conversions and enhancing the overall customer experience.
Business drivers
- Expediting the processing and turnaround time
- Minimizing human intervention and eliminating too many human touchpoints
- Avoiding misuse or misplacement of customer’s personal data
- Enabling contactless KYC – eliminating the need of physical visits to the bank
Solution highlights
- Online KYC documents submission channels enabled
- Supports multiple identity documents
- Verification & validation of uploaded docs using formal & authentic APIs & interfaces
- Customer authentication via OTP using mobile linked to the KYC documents
What value does it bring
- Up to 80% reduction in turnaround time
- Hassle-free and improved customer experience
- Digitized identity docs, better audit control & tracking mechanism
- Significant cost savings for the bank
