Digital Inventory Assistant
The significance of Inventory Management impacts every aspect of a retail organization. Our Digital Inventory Assistant is a mobile-based chatbot or a virtual assistant that effortlessly handles all inventory related queries, gives near real-time Inventory check for availability, helps with ordering as well as tracking leading to increased store conversions and online sales.
Business drivers
- Understanding specific customer interests and needs
- Minimizing human assistance
- Driving conversational commerce to ease the work of their human counterparts
- In-store virtual assistance for better shopping experience
- Improving supply chain management & logistics
Solution highlights
- Mobile messenger based conversational interface
- Supports multiple personas viz. in-store sales assistants & end customers
- Leverages different intelligent automation levers like RPA, NLP, OCR
- Multi-channel updates (WhatsApp / Email / SMS) based on user preferences
What value does it bring
- Increased store conversions
- Accelerated online sales
- Minimized human intervention
- Personalized customer experience leading to increased brand loyalty
