Client
The client is a leading global technology provider for the travel industry, supporting airlines, travel agencies, and a vast network of industry stakeholders with advanced software and distribution platforms. The organization is known for driving commercial momentum, innovation, and operational efficiency worldwide with multi-billion-dollar annual revenue and operations spanning air, lodging, ground, and ancillary travel channels.
Amid shifting market dynamics and intensifying competition, the client prioritized technology modernization to sharpen its focus on core airline IT and distribution capabilities, streamline operations, and create the financial flexibility needed for continued growth and innovation.
Market Trends In Travel Technology
The travel technology sector faces a mixed outlook as post-pandemic recovery stabilizes and industry growth moderates. Global travel volumes have normalized, but air distribution is seeing softer demand amid macroeconomic pressures, evolving regulatory requirements, and intensifying competition. Major players are consolidating and divesting non-core businesses to sharpen focus and drive operational efficiency.
Against this backdrop, innovation is accelerating: cloud-native platforms, microservices, and data-driven architectures are transforming how travel companies deliver services, manage complexity, and capture new revenue streams. Modernizing legacy systems and enabling real-time operations has become essential for maintaining flexibility, reducing costs, and supporting continued commercial momentum in a rapidly evolving sector.
What Held The Travel Technology Leader Back
- Mainframe bottlenecks and limited agility: Legacy infrastructure restricted the company’s ability to scale operations, adapt to new business requirements, and manage costs efficiently.
- Data fragmentation and manual, error-prone processes: Disconnected systems and heavy reliance on manual workflows led to inconsistent reporting, increased operational risk, and slower decision cycles.
- Lack of automation and technical debt: The absence of automated quality assurance (QA), deployment, and documentation has made platform changes slow, resource-intensive, and prone to errors.
- High capital expenditures and constrained innovation: Maintaining outdated systems and tools diverted investment from innovation, reducing the organization’s ability to compete in a dynamic market.
LTIMindtree’s Solution
LTIMindtree partnered with the client to drive a phased modernization of its travel platform, using cloud-native microservices and automation to unlock efficiency, scalability, and cost savings.
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Migrated legacy mainframes to Google Cloud Platform (GCP) and microservices
Transitioned core business functions to a modern, scalable cloud platform to enable greater agility, faster deployments, and significantly reduced capital expenses.
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Reverse engineered and refactored business logic
Used accelerators for parallel forward and reverse engineering to preserve critical IP while simplifying migration, minimizing risk, and supporting seamless business continuity.
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Automated QA, deployment, and performance validation
Introduced test automation for end-to-end flows, including behavior-driven development (BDD) and performance checks to reduce errors, shorten time-to-market, and improve reliability for key airline and travel processes.
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Established flexible, modular architecture for growth
Built an MVP core platform with automated data migration and business rule extraction to enable future enhancements, rapid onboarding of new features, and ongoing cost efficiencies.
Business Benefits
USD 100M Annual Cost Savings
3X Increase In Passenger-handling Capacity
80% Faster Time-to-market
10–15% Reduction In Business Rule Extraction Time
5–10% Lower Data Operations Effort
Greater System Resilience And Scalability
Conclusion
By partnering with LTIMindtree to modernize its travel technology platform, the client achieved dramatic cost savings, accelerated growth, and greater operational agility. Cloud-native microservices and automation empowered the organization to process more transactions, launch innovations faster, and scale securely to meet future industry demands.
With a strong, flexible foundation now in place, the client is well positioned to drive continuous innovation and maintain its leadership in a rapidly evolving travel technology landscape.
Ready to transform your travel technology platform for scalable growth and cost efficiency?
Connect with LTIMindtree to explore how our cloud modernization solutions can help your business lead the next era of travel innovation.
