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  • Driving enterprise-wide intelligent digital conversations

    Enterprise Enablement through Conversational AI

    Enterprise Enablement through Conversational AI
Home › Services › Customer Success › Immersive and Cognitive Experiences › Conversational AI › Enterprise Enablement

Enterprise Enablement through Conversational AI

    Harnessing cognitive technologies to enable businesses to achieve personalized, one to one customer engagement at scale.

    Bringing intelligence to every conversation

    AI-driven self-service support modernization enables enterprises to drive business value and increase productivity by automating meaningful responses to employees, reducing time spent on managing incidents and ensuring faster turnaround.

    LTIMindtree offers enterprise enablement bots that serve across service lines within the enterprise. Bot of Bots create, manage and operate all bots and interact seamlessly across functions to bring in intelligence into every conversation.

    Enterprise BOTs with a simplified user interface and its availability in all possible enterprise messaging channels work as one stop information for user queries. Integrating with various enterprise systems in the ecosystem enables higher automation and scalability. Voice assisted bots increase across organization wide adoption while enhancing the experience.

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      LTIMindtree provides the following conversational AI services for enterprise enablement


       
      IT help desk

      IT help desk

      To handle all IT requests of employees and integrate with IT support systems

      HR help desk

      HR help desk

      To handle all requests related to HR, Policies and transactions like applying leave etc.

      Service desk

      Service desk

      To handle all requests of employee facilities and integrate with internal systems

      Travel desk

      Travel desk

      To handle all requests related to Travel like Forex, Visa etc. and manage transaction like booking etc

      Training desk

      Training desk

      To provide information on all training’s and manage transaction like adding certificates etc.

      Finance desk

      Finance desk

      To handle all requests related to finance like pay slip, PF, Tax etc.

      We Help create value with our enterprise enablement bots


      Why LTIMindtree?

      • Expertise in enterprise integration
      • Open to any framework
      • Strong Dominant Knowledge
      • Accelerators for faster deployment

      Use Case : Employee engagement powered by conversational AI


      Employees will be able to fetch information from across functions within the enterprise; and bot of bots will identify the request and assign it to the respective bot and facilitate transactions. For instance, if an employee wants to know the process to raise a travel request or address visa related queries, he will experience omni-channel experience, interacting through enterprise messenger apps and enterprise voice assistants.

      Next Gen Employee Experience