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SIAM advisory

Unlock the full potential of multi-provider service models

LTIMindtree’s SIAM Consulting enables clients to maximize the benefits of multi-provider service models. We deliver a seamless, value-based service experience with the highest levels of operational accountability and transparency.

Our practical approach to SIAM creates and enables standardized and harmonized processes, platforms, and governance across supplier-provided services aligned with organizational culture and ethics​.


Connect with us to design, deploy, align, or refine existing SIAM services through our vast experience and expertise:

  • SIAM Assessment​
  • SIAM Design and Deployment​
  • Governance Design
  • Operating Model Design​
  • Process Harmonization and Integration​
  • Tools and Platform Advisory​

Our Offerings

SIAM Assessment

SIAM Assessment

Assess, analyze and recommend best practices for existing or new multi-supplier ecosystems, through best practice-based advisory and toolkits

SIAM design & Development

SIAM design & Development

Design and deploy Service Integration and Management processes, service levels, operational value chains, collaboration agreements and tools using our HINgE framework for enterprises across all business lines and verticals

Governance Design

Governance Design

Design and enable governance and control objectives needed for accountability and transparency across SIAM-provided services, at all strategic, tactical, and operational levels

Operating Model Design

Operating Model Design

Design, develop and manage operating models for complex business scenarios at all levels of SIAM operations

Process Harmonization & Integration

Process Harmonization & Integration

Process harmonization, standardization, and integration across the service ops environment for operational excellence and an improved staff and customer experience at a lower cost

Tools & Platform Advisory

Tools & Platform Advisory

Provide assessment and advisory on tools required to enable enterprise-wide integration of processes and governance

Resources

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