L&T Infotech Disrupting BPO via Automation – ISG Insights^TM

ISG believes that L&T Infotech has a sound approach towards automation that prioritizes and recommends back-end automation for achieving digital business transformation. L&T Infotech does not offer traditional BPO services; hence offering automation solutions for the BPO industry allows them to be more aggressive in their go-to-market strategy than traditional BPO service providers. This enables L&T Infotech to potentially disrupt markets and business.