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  • Retail and CPG

In today’s digital era, pivoting towards a consumer-centric business model is crucial to building a sustainable and successful lever for Retail and Consumer Packaged Goods businesses (CPG). Consumer behavior has been evolving over the years, with the pandemic and other socio-economic instabilities amplifying the need for convenience and value for households. Consumers seamlessly navigate through online and offline mediums across the shopping journey. They also expect brands to be environmentally friendly, with a strong focus on sustainability. While these trends emphasize the need for consumer-centricity, they also create fresh opportunities to create new products, touchpoints, fulfillment paradigms, and business models.

At LTIMindtree, we help our clients meet the enhanced brand promise they must make to expand into new markets, grow market share, retain loyal customers, and increase their lifecycle value. We leverage technology to establish deeper consumer/customer relationships, reimagine products and services, redefine the value chain, and innovate into the future with new business models. Our extensive experience and expertise unify the worlds of physical and digital, seamlessly bringing together online, mobile, in-store, curbside, marketplace, and kiosk experiences for consumers, customers, suppliers, and employees. Our vast experience in transforming the world’s leading retail and CPG organizations is a testament to our capabilities.

With the latest technologies we help our clients enhance consumer intimacy, drive channel excellence, create a smart and optimized supply chain, deliver omnichannel experiences, build a future-ready core, monetize data, and become agile and efficient. This includes leveraging cloud, data sciences, AI, ML, IoT, RFID, AR/VR, automation, and other cutting-edge innovations. Our team of 6500+ associates have combined expertise in transforming 85+ marquee brands – 5 of the top 15 retailers and 8 of the top 20 CPG companies globally. Our broad industry focus spans segments such as Convenience, Discount stores, Department Stores, Mass Merchant, Grocers, Home Improvement, Apparel, Footwear & Accessories, eCommerce, Food & Beverages, Household & Personal Care Products, Lifestyle & Luxury, Furniture & Home Appliances, and Tobacco, Commodities & Agriculture. LTIMindtree has become the partner of choice for organizations in the Retail and CPG industries, delivering transformation and optimization services.

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Our Offerings

 
Consumer Intimacy

Consumer Intimacy

Digital programs with a 360 degree consumer view, new direct-to-consumer models and insight-driven hyper personalization.

Data Monetization

Data Monetization

Driving seamless data driven collaboration models with distributors and retailers with market specific strategies.

Lean and Nimble

Lean and Nimble

Helping retailers run efficiently, deliver flexibility, availability, and cost savings

Future-ready Core

Future-ready Core

Transforming the core enterprise systems to drive enterprise agility and deliver on growth promises.

Channel Excellence

Channel Excellence

Driving seamless data driven collaboration models with distributors and retailers with market specific strategies.

Data Transformation and Analytics

Data Transformation and Analytics

Creating an intelligent organization by unlocking new possibilities with an optimal mix of human intelligence, AI and data engineering.

Cloud Transformations

Cloud Transformations

Enabling digital foundations, modernizing for an agile experience, and making flexible, secure, cost-effective and adaptive organizations.

Omnichannel experiences

Omnichannel experiences

Developing seamless customer experience across channels & providing personalized offers leveraging customer insights & buying patterns

Supply Chain Optimization

Supply Chain Optimization

Addressing the Supply chain disruption challenges through insights driven forecasting, E2E visibility, optimization of logistics & warehousing network

Solutions

We are in the midst of enormous reinvention at the hands of digital. At LTIMindtree, business and technology experts, based on collective experience and expertise, have developed solutions and products that maximize growth and deliver value for the retail and CPG industry.

Platforms

 
APEX - Next Gen analytics

APEX - Next Gen analytics

CloudXperienz

CloudXperienz

Shift to predictive Zero Ops with a standard, operational, and business-contextualized data model

Decision Moments - Data Analytics Platform

Decision Moments - Data Analytics Platform

Fosfor

Fosfor

LTIMindtree NxT

LTIMindtree NxT

Videos

LTIMindtree’s Possibilities Forum: Using digital to deliver memorable experiences
CIO of BrightHouse on LTIMindtree’s retail expertise and collaborative culture
Head, Biz Services and Tech, Hermes on Mindtree’s 24/7 global customer support
Metronom builds a collaborative biz platform to improve supplier engagement
MSC Industrial Supply on how LTIMindtree helped them become a leader in e-retailing
GSK’s Digital Marketing Head, discusses the importance of the right digital partner
Introducing LTIMindtree’s on-time and in-full CPG solution
LTIMindtree’s Possibilities Forum: Using digital to deliver memorable experiences

Resources