Next-Generation Application Management for Hi-Tech Enterprises
Increased focus on innovation, on-demand services and digitalization, have forced hi-tech companies to look for a partner who can deliver with shortened application development timelines, empower business users to manage apps themselves, and deliver substantial business outcomes through business-level SLAs. Business outcomes can be delivered by consolidating operations through a single vendor for the entire application management suite of services. Hi-Tech clients rely on service integration and management mechanisms to understand end-to-end service performance. LTIMindtree’s Amplified Outcomes Model (AOM) utilizes a holistic approach, focusing on experiences, outcomes, automation and innovation. It delivers persona-based services, significant reduction in operations, targeted interventions for improved business KPIs / processes, and better RoI on apps / infra.
Key Highlights
- Innovating Client Experiences (ICE) by mapping and analyzing user journeys, and remodeling them
- Design Driven Delivery (D3) to make LTIMindtree’s delivery processes across application development and management, and production support, more design-oriented and agile
- Application Modernization, leveraging API management & microservices, and cloud integration
- Significant reduction in operations through automation / AI / digitization
- Integrated command center with E2E accountability
Key Benefits:
- Greater productivity and cost efficiency
- Persona-based service-targeted interventions, for improved business processes and outcomes
- Enhanced technical debt reduction
