Transforming Quality Engineering with Automation-Driven Efficiency and Reliability
Enabling Faster Time-to-Market Through 60% Shorter Regression Cycles

About the Client

The client is a leading distributor of water, wastewater, storm drainage, and fire protection products in the United States. Headquartered in Missouri, the firm operates globally across 49 states, serving municipalities, private water companies, and professional contractors. With a robust national supply chain and deep local expertise, the client supports critical infrastructure projects for both new construction and aging systems. The company offers a comprehensive portfolio including pipes, valves, fittings, storm drainage solutions, fire protection equipment, and water metering technologies. Their commitment to quality and innovation helps communities build and maintain safe, sustainable infrastructure nationwide.

Need for Automation

The client relied on a suite of internally developed applications to streamline sales, customer engagement, and project management. Each application is integral to business operations, supporting processes from bid creation to mobile account access and job tracking. Their legacy manual testing and fragmented validation processes resulted in slower release cycles, increased risk of defects in production, and limited scalability, which prompted the need for robust automation. To ensure quality, scalability, and speed across these platforms, the implementation of robust automation for quality engineering has become essential. This approach is imperative to improve operational efficiency and enable the organization to respond quickly to evolving business needs and maintain a competitive edge in the market.

Challenges

The client’s manual and fragmented validation processes not only slowed release cycles but also increased the risk of defects reaching production, impacting multiple stakeholders across the organization. Sales teams faced delays in bid creation, customer engagement teams struggled with inconsistent experiences, and project managers encountered inefficiencies in job tracking and execution. These challenges created operational bottlenecks and reduced overall business agility. To address these issues, the client partnered with LTIMindtree to implement enterprise-grade test automation, enabling faster delivery, improved reliability, and scalability across all applications.

High manual effort and time consumption in regression testing.

Dependency on licensed tools (e.g., Telerik), increasing costs.

Limited scalability and slow execution in legacy automation frameworks.

Inconsistent UI and workflow validation in complex applications.

Lack of mobile test coverage across diverse devices and platforms.

Absence of CI/CD integration causing delays in feedback and deployment.

High bug leakage into production due to insufficient test reliability.

Inefficiency in running full regression suites for quick validations.

LTIMindtree’s Solution

LTIMindtree implemented a comprehensive automation strategy across multiple business-critical applications, focusing on enhancing test coverage, reliability, and efficiency. By leveraging modern frameworks and integrating CI/CD pipelines, the solution addressed key challenges in applications like JMO Application and PowerScope, delivering measurable improvements in quality engineering.
This approach to test automation for enterprises ensures faster releases, reduced manual effort, and improved defect detection, helping organizations achieve scalability, cost optimization, and high-quality software delivery.

Key aspects of the solution included:

Centralized Bid Data for Analytics and Risk Reduction

A web application PowerScope 6 (PS6) was jointly developed by LTIMindtree and the client to enable bid creation and pricing while centralizing data for analytics and risk reduction. As part of this initiative, PowerScope 6 (PS6) was supported by a Ruby-Cucumber automation framework that automated over 565 regression test cases to validate UI workflows and identity server authentication flows. This high-coverage approach significantly reduced manual QA effort, supported frequent updates, and ensured consistent, quality releases.

Seamless Customer Account Management and Ordering

To enhance customer experience and operational efficiency, LTIMindtree and the client jointly developed Online Advantage (OA), a unified platform for ordering, account management, billing, and payments. We integrated it with Azure AD B2C for secure authentication and third-party services like Worldpay, MuleSoft, and UTA, OA ensures reliability and security during technology transitions. Migrating automation from Telerik to Playwright enabled parallel execution, eliminated license costs, and accelerated test cycles, delivering robust validation of workflows, UI, SSO, and critical integrations for an improved customer experience and operational efficiency.

Optimized Job Management and Order Processing

JobInsight was the client’s internal project management tool that centralized job-related data such as orders, invoices, and contracts, enabling assignment of project managers and releasing sales orders into Mincron. To improve JobInsight’s efficiency and reliability, LTIMindtree implemented a Playwright automation framework to streamline job filtering and data retrieval workflows, validate assignment and job detail views, ensure stability in releasing orders into Mincron, and optimize testing for consolidated job views—significantly reducing manual effort and enhancing process accuracy.

Consistent Mobile Experience Across Devices

Mobile Advantage was a mobile application jointly developed by LTIMindtree and the client. It extended the Online Advantage platform to mobile, offering barcode scanning, mobile check deposits, product browsing, and list creation with export and email options. To ensure quality and consistency across iOS and Android, we implemented cross-device automation using Appium with BrowserStack, reducing manual testing, validating mobile-specific features such as scanning and deposits, and delivering a seamless user experience across platforms and devices.

CI/CD Integration

Established CI/CD pipelines for all suites, with scheduled executions and automated email reports to stakeholders.

Quality and Reliability

Maintained scripts for >95% pass rate and significantly reduced bug leakage into production.

Smoke Test Optimization

Identified critical smoke tests and created dedicated pipelines for quick ad-hoc testing.

Tech Stack

Application & CI/CD Tool	Framework & Language
PowerScope – Azure	Ruby with Cucumber (Ruby)
Mobile Advantage – Azure	Appium + BrowserStack (Ruby)
Online Advantage – Azure	Playwright (TypeScript)
JMO – Azure	Playwright (TypeScript)

Benefits

Implementing automation and modern testing practices has brought a wide range of benefits to the client. These improvements, driven by automation for quality engineering, have enhanced efficiency, reliability, and transparency across the client’s processes, supporting better outcomes for both teams and stakeholders.

Comprehensive Test Coverage & Faster Regression

Automated 1000+ test cases and optimized regression cycles, reducing execution time by 60% across applications.

Defect Prevention

Identified 150+ bugs through automation, significantly reducing defect leakage to production.

Cost Savings

Migrated to open-source frameworks like Playwright, eliminating Telerik license fees.

CI/CD Pipeline Integration

Daily regression suites run via Azure Pipelines, with automated email reports for rapid feedback and continuous quality.

Ad-hoc Testing Efficiency

Automated smoke tests enabled quick validation during urgent testing requests.

High Test Reliability

Maintained >95% pass rate across suites, ensuring consistent quality

Improved Stakeholder Visibility

Regular reporting and dashboarding increased transparency and decision-making confidence.

Framework Optimization

Migrated legacy scripts to modern frameworks (Playwright, Appium), improving maintainability and scalability.

Cross-Platform Mobile Coverage

Enabled iOS and Android testing via Appium + BrowserStack, ensuring consistent mobile UX.

Conclusion

LTIMindtree’s automation solution has delivered measurable improvements in software quality, operational efficiency, and cost optimization. By leveraging modern frameworks, integrating CI/CD pipelines, and implementing robust test coverage—including regression and smoke tests—the solution has enabled faster releases, reduced manual effort, and minimized defect leakage. Through automation for quality engineering, clients benefit from enhanced reliability, improved visibility into testing outcomes, and scalable automation practices that support both current and future digital transformation goals. This case study serves as an example of how leveraging automation sets new benchmarks for excellence, helping organizations modernize their testing ecosystems to remain competitive in an increasingly digital landscape.

Testimonials

— Client IT Manager

“I want to thank the automation team for their continued contribution to our streamlined testing of PowerScope, Online Advantage, and OA Card Pay. And I am optimistic that we will soon make significant advancements for Mobile Advantage with the addition of the BrowserStack mobile testing suite.

We began our automation journey and ultimate partnership with LTIMindtree to achieve shift-left testing with automated regression and continuous test execution to find defects early and improve our test coverage, ultimately improving our overall product quality. I am delighted with our progress! The automation team continues to improve our test designs to increase our test results’ accuracy and minimize manual efforts.

We, as a team, have achieved a significant impact in terms of speed to delivery. Historically, these teams took no less than six weeks from the start of a four-week sprint cycle to deliver the capabilities in production. Today, we can reduce our delivery speed to four weeks from the beginning of a sprint until delivery in production, which can be attributed to our automation, as it has reduced our regression cycle by seven days.

Our LTIM QA automation lead, has been a terrific team member. He was committed to supporting our production releases by ensuring resource availability, and scheduling and organizing the division of our smoke tests to more resources. This enabled us to reduce validation time on release night by 50%, going down to just one hour. Thank you!”

— Client Automation and Performance Testing Lead

“The automation team has done an AWESOME job with setting up the Online Advantage and PowerScope automation scripts. They were very thorough and held a comprehensive session on the automation team’s developments, so everyone had clear insight into how to access and execute the scripts within Azure DevOps.

I am writing to let you know how much we appreciate the team’s dedication. Each of them has been an invaluable asset to our Q&A team. Their automation work has resulted in the completion of over 650 automation test scripts for three of our major applications. This is a phenomenal accomplishment, especially to have been completed in less than two years given the complexity of our applications.”

Ready to transform your quality engineering and accelerate digital outcomes through
automation?

Transforming Quality Engineering with Automation-Driven Efficiency and Reliability