The Client
The client, a historic American multinational energy and utility corporation with over 130 years of history. This industry leader generates, transmits, and distributes electricity, serving nearly two-thirds of Oregon’s commercial and industrial sector. The company is committed to delivering reliable, affordable, and increasingly sustainable energy, with a strong focus on innovation, grid modernization, and clean energy transition.
Market Trends
The energy and utility industry is undergoing a significant transformation driven by technological advancements and the need for operational efficiency. This is especially crucial as companies in this sector face mounting pressures to modernize their operations amidst evolving regulatory requirements, rising energy demands, and increasing competition. The industry is increasingly adopting AI and Gen AI to automate manual tasks, streamline workflows, and unlock new opportunities for growth. These technologies drive greater efficiency and also enable more precise data-driven decision-making, improve customer engagement, and enhance predictive maintenance. As energy markets become more complex and customer expectations evolve, this shift towards greater operational efficiency with Gen AI is essential for companies to remain competitive, reduce operational costs, and optimize resource allocation.
Key Challenges
Key objectives
-
Establish centralized governance and monitoring for the entire agent lifecycle and cost tracking
-
Enable dynamic orchestration of agents across real-time and static data sources
-
Integrate seamlessly with internal systems and support open-source frameworks
-
Implement robust AI testing and evaluation mechanisms
-
Reduce time-to-market through reusable components and streamlined deployment
-
Ensure secure access and global compliance through role-based access control (RBAC)
LTIMindtree’s Solution
To address the client’s challenges in sketch designing and operational efficiency, LTIMindtree delivered a comprehensive Gen AI-powered automation solution. Our approach focused on transforming manual, fragmented processes into a streamlined, intelligent workflow, enabling the client to scale operations, reduce costs, and maintain high standards of quality and compliance. The solution automated core sketch design tasks and also integrated seamlessly with existing systems, empowering teams to focus on higher-value activities. This solution ensured consistency, compliance, and significant cost savings while reducing dependency on external contractors.
Key solution highlights included:
End-to-end automation of the sketch design process, from input collection to final work order generation.
Seamless integration with multiple internal databases and external systems for real-time data access.
User-friendly interface allowing both manual and automated input, sketch creation, editing, and version control.
Automated geolocation mapping and material requirement calculations to ensure accuracy and compliance.
Standardization of work orders to enforce consistency and regulatory adherence across all projects.
Scalable architecture designed to support future enhancements and additional automation use cases.
Technical Architecture Diagram
The following diagram details the overall architecture of the solution. It shows various services used for several purposes. First, the user gets authenticated when logging in to the bot. Once the user is successfully verified, the front-end interface (homepage) of the bot appears where the user can see the list of work orders and start the sketch designing for required orders. The bot sends the inputs entered by user and fetched by the system from various integrated sources to large language models (LLMs). The model then takes the required information along with the various details such as geolocation details, material, etc. to create the final sketch design.
Figure 1: Technical architecture diagram of Gen AI-powered automation solution
Tech Stack
| Front-end technologies | React, JavaScript, TypeScript, Tailwind CSS, CSS, Bluebeam Revu 21 (Cloud and Desktop) |
| Back-end Code Base Technologies | AWS Services–Cloud Base: Lambda, ECR, Glue, Sagemaker, AWS Amplify |
| Back-end Notification Technologies | AWS Notification Services: SQS, SNS |
| Back-end LLM Technologies | AWS AI Services: Bedrock (Model – Claude Sonnet 3.7) |
| Back-end Security Connectivity Technologies | AWS Security Services: Cognito, AI Gateway, System Manager (parameter store) |
| Database | Snowflake, Dynamodb |
| DevOps | Jenkins, AWS CloudFormation |
Benefits
Implementing LTIMindtree’s Gen AI solution benefited the client by improving their operational efficiency and saving them hours of manual effort along with massive cost savings. This included:
Streamlined sketch designing for greater efficiency
Reduced cycle time from one day to one hour
Massive savings
Scalability
Improved compliance and quality
Conclusion
By embracing LTIMindtree’s Gen AI-powered automation solution, the client has fundamentally transformed its sketch designing operations, achieving significant cost savings, accelerating project timelines, and enhancing compliance and quality standards. This solution reduced manual workloads and outsourcing expenses and it also empowered the team to focus on higher-value tasks, driving innovation and operational excellence. As the energy and utility sector continues to evolve, this successful deployment demonstrates how advanced AI solutions can deliver measurable business value, future-proofing operations and setting a new benchmark for operational efficiency with Gen AI. This success story highlights how Gen AI enables organizations to uncover new opportunities, optimize their operations, and stay ahead in a rapidly changing industry landscape.
Quote
“The successful deployment of our Gen AI-powered sketch design automation solution for our client stands as a testament to LTIMindtree’s commitment to innovation and operational excellence. By transforming manual, fragmented processes into a seamless, intelligent workflow, our team has enabled the client to achieve remarkable gains in efficiency, compliance, and cost savings. This case study is a clear reflection of LTIMindtree’s ability to partner with clients on their digital transformation journeys and deliver outcomes that matter.” – Associate Vice President, Energy & Utilities, LTIMindtree
Ready to unlock operational excellence with Gen AI-powered automation?
Contact us today at eugene.comms@ltimindtree.com to start your
journey toward smarter, more efficient operations.
