Client
The client, a leading Indian Non-Banking Financial Company (NBFC) and part of one of the country’s largest conglomerates, delivers diversified lending solutions across key sectors. With a strong presence in Agriculture (Agri), Small and Medium Enterprises (SME), and Rural segments, it offers tailored financial products to meet the distinct needs of these markets.
Business Challenges
As part of its digital transformation journey, the client aimed to establish a scalable and efficient lending platform. This initiative was driven by the need to enhance operational efficiency, elevate customer experience, and maintain competitiveness in a rapidly evolving financial landscape.
A key enabler of this transformation is the definition of a comprehensive architecture blueprint. This blueprint serves as a strategic foundation, guiding the downstream design and development of the digital platform to ensure alignment with business objectives and technology standards.

Business Challenges
As part of its digital transformation journey, the client aimed to establish a scalable and efficient lending platform. This initiative was driven by the need to enhance operational efficiency, elevate customer experience, and maintain competitiveness in a rapidly evolving financial landscape.
A key enabler of this transformation is the definition of a comprehensive architecture blueprint. This blueprint serves as a strategic foundation, guiding the downstream design and development of the digital platform to ensure alignment with business objectives and technology standards.

The architecture blueprint is critical to:
- Strategic alignment: Ensuring the platform design supports business goals and regulatory compliance for sustainable growth.
- Scalability and flexibility: Enabling the platform to evolve with future business needs and technological advancements.
- System integration: Facilitating seamless interoperability with existing systems and third-party services to boost operational efficiency.
To address the above challenges, the client partnered with LTIMindtree to initiate the NBFC digital transformation journey.
LTIMindtree’s Solution
LTIMindtree provided Architecture-as-a-Service (AaaS), delivering a comprehensive architecture blueprint, implementation roadmap, and technology recommendations. The team supported key roles across the client’s CTO organization, including Enterprise, Integration, SFDC, and UI Architects.
Key solution highlights included:
Architecture Blueprint
Defined and documented a strategic blueprint to guide platform design and development.
Capability Assessment
Evaluated current architecture and technology maturity and developed a transition plan.
Target State Definition
Outlined the future-state architecture aligned with business and technology goals.
Solution Design
Created detailed architectures for channels, APIs, integration, batch processing, and data.
Security Guidelines
Established baseline application security standards.
Platform Evaluation
Assessed integration platforms (e.g., MuleSoft, IBM CP4I) to recommend the best fit.
NFR Framework
Implemented a framework to manage non-functional requirements.
Design Authority
Set up a governance body to ensure architectural conformance, manage design decisions, and mitigate technical risks.
Business Benefits
LTIMindtree’s solution delivered tangible improvements across the client’s lending operations and customer experience, including the following outcomes:
Testimonial

Pradeep Mishra, CTO, BFS, LTIMindtree
“This engagement exemplifies how a well-defined architecture blueprint can serve as a catalyst for digital transformation. By aligning technology with business priorities, we’ve empowered our clients to accelerate innovation, reduce technical debt, and enhance customer experience. It’s a testament to our commitment to delivering architecture-led agility and long-term value.”
For more information, please visit our website or get in touch with the BFS Technology & Architecture Office.