Client
The client is a global leader in technology and advanced manufacturing, operating across aerospace, industrial automation, building solutions, and energy sectors. With annual revenue exceeding billions and a track record of innovation and strategic growth, the organization is recognized for driving digital transformation, operational resilience, and portfolio realignment to capture high-growth market opportunities.
Amid rising complexity in data and analytics (D&A) operations and an evolving industrial landscape, the client prioritized modernization to enhance agility, reduce operational costs, and support faster, data-driven business decisions across its global footprint.
Market Trends in Industrial Technology and Automation
The industrial and manufacturing landscape is evolving, driven by the global energy transition, resilient aerospace demand, and accelerated automation. Companies are navigating persistent supply chain disruptions, tariff uncertainties, and rising competitive pressure, making operational efficiency and innovation more critical than ever.
Digital transformation, powered by advanced data and analytics platforms, enables industry leaders to deliver real-time insights, improve system resilience, and optimize costs. As organizations pursue growth through portfolio realignment and sustainability initiatives, the ability to scale data-driven decision-making has become essential for maintaining agility and market leadership.
What Held The Industrial Leader Back
- Complex, fragmented D&A landscape: Multiple tools and legacy systems created high technical debt, increased operational costs, and made innovating or scaling analytics difficult.
- Recurring system incidents and downtime: Frequent incidents and manual ticketing workflows disrupted business operations and slowed critical decision-making across global teams.
- Inefficient user access and self-service barriers: Limited automation and a lack of self-service analytics options required IT intervention for data access, delaying insights and reducing business agility.
- Underutilized investments and licensing costs: Redundant platforms and orphaned software licenses inflated costs, diverting resources from innovation and growth initiatives.
LTIMindtree Solution
LTIMindtree partnered with the client to modernize and streamline its D&A operations, driving measurable efficiency, cost savings, and user empowerment.
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Implemented the ‘Operate to Thrive’ framework for continuous improvement
Established structured monitoring and incident automation, reducing recurring tickets and system downtime, boosting operational resilience and business continuity.
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Optimized data platform investments
Rationalized Snowflake compute, consolidated licensing, and decommissioned redundant tools, lowering costs and freeing up resources for innovation.
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Enabled self-service analytics through a Tableau access portal
Delivered secure, automated data access for business users, eliminating access bottlenecks, accelerating insights, and reducing IT workload.
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Automated data pipeline management with ServiceNow integration
Streamlined workflows and proactive incident response, minimizing manual effort and ensuring consistent, on-time data availability for KPIs and reporting.
Business Benefits
48% reduction in incident tickets
USD 175K in license cost savings
10% lower technical debt and higher platform stability
100% on-time data availability for KPIs
Faster, self-service analytics for business users
“Our partnership with one of the largest commercial property and casualty insurers in the U.S. reflects our shared vision for a data-driven, customer-first future. By modernizing their claims data platform, we’ve laid the groundwork for faster, smarter, and more seamless claim experiences for their policyholders. Together, we’ve built a foundation that drives operational excellence and elevates every customer interaction.”
— Prashanth Pulgal, Associate Vice President, Data & Analytics, LTIMindtree
Conclusion
By partnering with LTIMindtree, the client transformed its data and analytics operations, reducing incidents, optimizing costs, and empowering business users with rapid, self-service insights. The modernized, resilient D&A platform now enables more agile decisions, better resource allocation, and sustained innovation across Honeywell’s global business units.
With a scalable digital foundation in place, the organization is well-positioned to drive ongoing efficiency, accelerate growth, and maintain leadership in a rapidly evolving industrial landscape.
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