April 10th 2018,
8:30am – 5 pm
Venue: St. Andrew’s Club & Conference Centre,
150 King St. West, 27th Floor, Toronto, Canada
We have all heard plenty about the broad-reaching impacts of artificial intelligence and automation, however, what is far less clear is how enterprise IT and sourcing leaders are setting priorities, meeting risk and security requirements and actually measuring the tangible outcomes of next-generation analytics and process-driven solutions.
The introduction of advanced analytics, smarter strategies, and an increasing emphasis on customer retention have made the CX function a core focus from the board-room all the way to the back-office. The challenge many companies face is how to align internal and external teams to meet new customer-focused goals, and how to inject new innovations to the customer-delivery cycle.
Meet our team to learn more on improving outcomes in digital transformation, robotics process automation (RPA), and technology vendor management.
We look forward to meeting you at the event.
