Robotic Process Automation (RPA) has gained lot of traction in most sectors. The possibilities afforded by RPA are limited only by one’s imagination, and it provides fantastic value proposition by automating manual and repetitive tasks, reducing incident tickets and improving productivity overall, so the client can focus on its core business. Opportunities to tap the […]
What is NexGen ADM? Does it mean development and maintenance using next-generation technologies instead of traditional technologies, or does it mean using next generation technologies to make the development process more efficient. Well, there is much more to NexGen ADM. It can be easy to make claims on the effect of Next Generation technologies on […]
The sharing economy model has gained tremendous traction in recent times, with a business model focused on collaborative consumption of goods and services. It is also attractive to underwriting shops for possible additional income from underutilized assets. Specialty underwriting shops or MGAs predominantly established in surplus lines have accepted this new economy. However, most traditional […]
To improve customer-centricity – a business imperative of modern times – organizations are realizing that personalization is key to exceeding customer expectations. Their ability to offer personalized customer service through customized products and relevant communication depends on how well they know their customers. Today’s digital-savvy generation prefers speed and online transactions. They put as much […]
In ancient Greece, the concept of burial societies was prevalent – people pooled their resources to pay for each other’s burials. The concept of Peer-to-Peer (P2P) Insurance is also based on a similar premise. So, what is P2P? P2P is a phenomenon where similar peer groups such as business owners, Uber drivers, etc., come together […]
Last week, I was in Johannesburg meeting some clients, and the conversation turned toward a fundamental question – how to use technology know how for business outcomes that are real and at scale? In my view, the best way is to apply a blend of two methodologies – Data Science and Design Thinking. Here are […]
