AIOps
Changing customer demands, evolving business models, and continuous industry-wide disruptions call for organizations to be more agile than ever before. As a result, IT leaders are on a constant mission to adopt next-generation technologies, helping their organizations focus on increasing revenue, reducing cost, and improving customer service.
But as organizations achieve a greater level of digital maturity, there is a need to ensure that the digital enterprise solutions remain responsive. If your business users are trying to respond to customers in real-time,
only to find the IT applications non-responsive, under maintenance, or encountering issues that take too long to resolve – your investment in large operations teams and state-of-the-art IT architecture would not yield the desired ROI.
Truth be told, most IT operations aren’t intelligent enough. And as transformations scale, different user groups are experiencing different challenges with respect to IT operations. For example, the user feels his issues are not getting resolved in time, while the service desk complains of multiple open tickets, half- assigned to the wrong team,
as well the inability to coordinate and close them, and so on.
IT Operations managers, on the other hand, worry about how they are expected to do more with lesser resources and at a lower cost, while the CIO expects the need for more innovation and customer satisfaction to improve significantly.
But how can these expectations be solved i.e. IT operations made more intelligent?
One word: AIOps
Reach us
Why LTIMindtree AIOps
As a top-tier IT operations partner, LTIMindtree has engaged with more than 50 global organizations in their AIOps journey, transforming their ITOps systems, processes, and teams. We leverage our expertise to enable interventions, such as proactive monitoring, automated and guided resolution, preventive resolutions, and more.
Our Framework
Taking cue from our last 12 years of automation experience, we have devised a holistic and all encompassing framework we call ‘AUTOGRIT’ that incorporates the best practices, and guidelines for a smooth AIOPS journey.
Our Offerings
Our AIOps offerings are a cross-section of our in-depth understanding of various industry domains and proven AI/digital prowess. We empower our clients to kick-start or scale their AIOps journey and sustain an automation ecosystem within their organization.
Advisory Services
Whether you are wondering where to begin your AIOps journey from, or where to go next, our team is here to guide you. Supported by our tool-driven assessment, we can help you right from selection/rationalization of the right tools, and platforms to drive superior ROI, while ensuring security and governance.
End-to-End Automation as a Service
We partner with clients to deliver a fit-to-purpose AIOps solution leveraging third-party platforms, and proprietary LTIMindtree platforms. In doing so, we ensure the first-time-right solution, with a faster time to market.
Value-Added Managed Services
We deploy custom AIOps bots and solutions to provide end-to-end automation, analytics, and predictive operations.
We also offer integration of AIOps platforms with third-party tools, ITSM systems, platforms, and cloud and on-premises applications.
Productized Offerings
We offer a suite of AIOPS platforms and tools with 24*7 support that are easy to implement and integrate with your existing operations landscape to ensure your businesses are truly digitalized.
AIOps Platforms & Solutions
JORITZ
Mosaic AIOps
BRAIO
ISGS
APPM
Solving for Clients
Chatbot-led Self-Service Resolution for Fortune 100 CPG Major
APPM for Internation Financial Institution
Automated IT Operations with Canvas BRAIO
IT Process Automation for a large Constuction Company
70% Effort Reduction for Leading Medical Device Manufacturer
IT Automation for leading US-based Bank
Service Desk Solution for US-based Global Manufacturing Corporation
Our Partners
2021
LTI recognized as Leader for US market for AIOps in ISG Intelligent Automation and Services
2021
LTI recognized as Innovators in Avasant Intelligent ITOps Services 2021 RadarView™ Survey
2021
LTI recognized as Rising Star for Managed Application Services in ISG Next-Gen Application Development and Maintenance Services 2021
2021
LTI recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services
2020
LTI recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services
2021
LTIMindtree recognized as Leader for US market for AIOps in ISG Intelligent Automation and Services
2021
LTIMindtree recognized as Innovators in Avasant Intelligent ITOps Services 2021 RadarView™ Survey
2021
LTIMindtree recognized as Rising Star for Managed Application Services in ISG Next-Gen Application Development and Maintenance Services 2021
2021
LTIMindtree recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services
2020
LTIMindtree recognized as a Leader by NelsonHall for Cognitive and Self Healing IT Infrastructure Management Services
Growing Significance of AIOps in achieving Tech Agility
AIOps is a new and rapidly growing area of IT management that uses artificial intelligence and machine learning technologies to automate IT operations and improve overall efficiency. Listen to one of our leaders Vijay Nair in the round table discussions organized by NASSCOM.
Key Steps for Enterprises to begin their AIOps Journey
AIOps is a new and rapidly growing area of IT management that uses artificial intelligence and machine learning technologies to automate IT operations and improve overall efficiency. Listen to one of our leaders Vijay Nair in the round table discussions organized by NASSCOM.
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