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CX. Reimagined.

Customer Experience (CX) is an embodiment of the core of any relationship, whether it is with clients, partners, employees, or prospects. Our immersive CX leverages automation, conversational and generative AI, metaverse, and many other new-age technologies. This helps to transform and adapt to meet your customers’ needs.

  • We built an omnichannel digital experience for the UK’s biggest electronics retailer to engage 8.5 million+ consumers per week, driving 35% increase in annual online conversions.
  • We enabled touchless check-in across 7,500+ hotels for the world’s leading hospitality chain, improving loyalty on the strength of the outstanding experience.

Our XperienceFirst Philosophy

First experiences entail the thrill of exploring something new and unknown. An element of surprise coupled with delight. It’s something unforgettable. And that’s how our clients feel with our XperienceFirst philosophy.

We make sure that the customer is always at the forefront and also at the center of it all. Whether you launch a new app, expand your e-commerce business, or explore the virtual world of endless possibilities, we work with you every step of the way to deliver an unparalleled experience – the first time and every time.

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Accelerators & Frameworks
Recognitions

LTIMindtree has been featured in Ad Age's Datacenter Agency Report 2023, as one of the Top 25 Agency Companies. We are proud to be the only agency company based in India to make this list. As a major player in the business transformation field, we generated 65% of our global revenue from transformation services in 2022, amounting to USD 333 million.

Offerings
Design Studio
Tailored outcome-driven experiences for customers, partners, and employees
Marketing Ops Automation
Streamline your marketing workflows by putting your data to work
Reimagining Commerce
Transform your digital commerce ecosystems, strategy, and operations
Immersive Technology
Enable interactions in the virtual world with multiple immersion levels
Omnichannel Experience
Device-agnostic cutting-edge digital experiences to engage your customers
Accelerators
Fastlane Assessment
Identify use cases for an accelerated transformation journey
ARCoT Framework
Evaluate multiple technology parameters to find the right business fit
Smart Governance Assistant
Centralize governance with democratized teams and re-usable architecture
Genie On The Go
Integrated solution allows customers to securely engage, shop, use loyalty, pay, and get deliveries anywhere
Explore More
mVoyager
Deliver omnichannel user experience and tailored incentives to travel enthusiasts
Partners
Meet Our Leaders
Anshuman Singh
EVP & Global Head of Interactive Business
Sujay Sen
EVP & Global Head of Interactive
Krishnan Iyer
SVP & Chief Growth Officer

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